Client outreach coordinator Job at Randstad, Gurnee, IL

  • Randstad
  • Gurnee, IL

Job Description

About the Role We are seeking a detail-oriented, energetic Outreach Coordinator to join our marketing team in advance of an upcoming industry expo in Chicago.

In this role, you will be the front-line voice inviting existing customers, prospects, and warm leads to visit our booth and join us for an exclusive in-booth event and product demonstrations. If you are comfortable speaking with business professionals, enjoy making connections, and thrive in an organized, fast-paced environment, this is a fantastic opportunity to gain hands-on marketing outreach experience. Qualifications

  • Communication: Excellent verbal communication skills with a professional, friendly, and confident phone presence.
  • Comfort with Outreach: Ability to feel at ease making outbound business-to-business (B2B) phone calls.
  • Organization & Accuracy: strong data-entry skills and comfort navigating Excel or Google Sheets.
  • Work Ethic: Self-motivated, dependable, and capable of working independently while maintaining high accuracy and call volume.
  • Experience (Plus): Prior background in customer service, inside sales, telemarketing, lead generation, or B2B calling is a strong plus, but not required.
Performance Expectations
  • Complete ~50 outreach calls per day.
  • Maintain timely, detailed tracking of every interaction.
  • Deliver a professional, positive representation of the company brand on every call.
salary: $19.5 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

Key Responsibilities
  • High-Volume B2B Outreach: Make approximately 50 outbound calls per day to customers, prospects, and leads using a provided script and target list.
  • Event Promotion: Introduce our presence at the expo, highlighting our in-booth event and live demonstrations taking place on Monday, October 19, from 2:00-5:00 p.m.
  • Attendee Engagement: Encourage contacts to add our booth to their official show planner, register for the event, and answer basic questions regarding booth location and activities.
  • Lead Tracking & Data Entry: Accurately log every call outcome, contact status, interest level, and follow-up note in a provided tracking spreadsheet (Excel/Google Sheets).
  • Cross-Team Collaboration: Follow up with contacts as directed and communicate daily with the Marketing Manager regarding call volume, key results, and notable opportunities.
  • Escalation: Identify high-value prospects or interested leads and escalate them for direct follow-up by the sales team.
  • Maintain strict confidentiality regarding all customer and prospect data.

Skills
  • Responsiveness
  • Written Communication
  • Basic Software Skills
  • Outreach
  • Outside Sales
  • office administration
  • Front Desk
  • Front Desk Coordination
  • Verbal Communication
Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Shift work

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